Name: RANDY FISHMAN
Position desired: GENERAL MANAGER
Willing to relocate?
Phone number: 224-717-1056
Cell phone: 224-717-1056
Randy M. Fishman 1012 Shoma Drive West Palm Beach, FL 33411 224-717-1056 Vetec21@gmail.com Objective: Seasoned car wash professional of over 15 years with extensive management, leadership and hands-on experienced seeks car wash management position with room for career growth in the business. Education: Bachelor of Science, Florida Atlantic University, Boca Raton, Florida 2002 Dual Majors: Finance & Management Experience: General Manger, Rubber Ducky Car Wash, West Palm Beach, Florida, 2013 to current Was hired to Open/Close establishment, create and enforce a work schedule for all employees and managers, monitor labor hours, monitor and recommend regarding all personnel wage increases and setting salaries of newly hired employees, monitor inventory and costs, quality control of all cars and details, deliver extraordinary customer experience and resolve all customer complaints, assist in recruiting and training on-site personnel, motivate team of employees through highly effective leadership and example, create marketing/advertising plans, manage the quality metrics and reporting of the wash service, oversee ordering of supplies and chemicals necessary for carwash operations maintain clean, attractive and safe facility and workplace environment, perform weekly payroll and responsible for all overall operations and productivity of the car wash business. General Manager, Zips Car Wash, Boynton Beach, Florida, 2011 to 2013 Brought in by corporate to rebuild and revitalize existing failing car wash location. Responsible for overall operation and profitability of multiple car wash sites. Replaced and restored all equipment and created marketing programs to drive new business. Constantly maintaining/ repairing to eliminate downtime and increase car quality, conduct on-going safety training and meetings, able to hire, train, schedule and lead staff. Asses’ performance and skills of staff as well provide feedback, coaching and corrective actions to employees as needed to maintain standards and improve performance. Hired all new employees and completed Sonny’s Car Wash University program. General Manager, Jupiter Inlet Car Wash, Jupiter Florida, 2009 to 2011 Commenced employment upon opening of business and steadily developed customer base and increased revenues utilizing skills learned at previous carwashes. Implemented new operational systems for labor management, accounts payable/receivable and customer protocol. Fiscal experience included streamlining the purchase of supplies, reducing operational expenses and increasing net profit to owner. Manager, Motor City Car Wash, Boynton Beach, Florida 2003 to 2009 Responsible for all aspects of finance and management including hiring, training, preparation of schedules, payroll, computer software implementation, and assorted material functions to maintaining fluidity of daily car wash operations. Managed a team over 40 employees, built and maintained strong relationships and communicated with clientele on a daily basis while increasing customer base through advertising and marketing. Solely in charge of inventory, daily store operations, sales, bookkeeping, and overall efficiency. Assistant Manager, Miracle Car Wash, Boca Raton, Florida 1998 to 2002 Direct assistant to owner and general manager in all aspects of business operations. Oversaw accounts, inventory, hiring & training of employees, vendor relations and hands-on day-to-day operations. Grew to understand what it took to operate a successful car wash on a daily basis. Supervisor/Sales Associate, Grand Prix Car Wash, Deerfield, Illinois 1996 to 1998 Began with daily interaction with customers as a sales associate, as well as hands on car wash maintenance of vehicles and promoted to supervisor of “detail department” who over saw day to day operations. Skills: Proficient in computer skills including, but not limited to, Microsoft Word, Excel, PowerPoint, internet research, social media, e-mail and online marketing. Well versed in every aspect of communications including owner, labor, customers, third party vendors and networking with potential clients. Often described as a fast learner and strong leader who adapts well to changes and pressure situations within the workplace. Previous employers would agree that I am very self-motivated, able to set effective priorities, and capable of achieving both company and individual goals. Moderate command of the Spanish language, oral and written.